FREQUENTLY ASKED QUESTIONS
Welcome to Subscoin LLC’s Frequently Asked Questions (FAQ) page. Below are some of the most frequently asked questions from our customers and their answers. If you have any further questions, please feel free to contact our customer support team.
How do I place an order?
You can visit our website, browse our products, select the items you want, and add them to your cart. After completing your selection, follow the on-screen prompts to proceed to checkout and choose your preferred payment method.
Can I modify or cancel my order?
Once an order is confirmed and processing begins, we cannot modify or cancel it. Please carefully check your items and shipping information before placing your order.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express) and other online payment platforms. Specific payment methods can be viewed at checkout.
How long does shipping take?
Once your order is confirmed and processed, it will typically ship within 1-2 business days. The exact shipping time depends on your location and the shipping method you choose.
Do you offer international shipping?
Currently, we only support shipping within the United States. We are working to expand our international shipping options to other regions, so please stay tuned for updates.
What if I receive a defective or damaged item?
Please contact our customer support team within 7 days of receiving the item. You will need to provide your order number and relevant photos so we can review and process your request.
Do you have a refund policy for your products?
All products are sold as single items. We only offer refunds for items with manufacturing defects or shipping damage. Please see our refund and return policy for more information.
How can I contact us?
If you have any further questions or need assistance, please contact us through:
Email: david@subscoin.com
Phone: 339-400-8322
Thank you for choosing Subscoin LLC. We look forward to providing you with excellent products and services!