REFUND AND RETURNS POLICY
Thank you for choosing Subscoin LLC. We are committed to providing our customers with high-quality products and services. Before you purchase, please note the following policies regarding refunds and returns:
One-Time Sales
All products sold on Subscoin LLC are one-time sales. Customers are not entitled to returns or exchanges after purchase unless the following applies:
Product has a manufacturing defect
Product is damaged during shipping
Refund Policy
Defective Products: If you receive a product with a manufacturing defect, please contact us within 7 days of receiving the goods. You will need to provide proof of purchase (e.g., order confirmation email) and photos of the defective product for our review.
Damaged Products: If your product is damaged during shipping, please contact us within 7 days of receiving the goods. We will decide whether to issue a refund or replace the product based on the specific circumstances.
Refund Application Procedure
If you meet the refund criteria, please follow these steps:
Contact our customer support team, submit a refund request, and provide the required information mentioned above.
We will review your request and respond to you within 3 business days.
If your application is approved, you will receive a refund through the original payment method.
Non-Returnable Products
Due to the nature of the products, the following types are non-refundable and non-returnable:
Opened and used products
Any product no longer in sale
Shipping Costs
For eligible items, return shipping costs are the buyer’s responsibility. We will not refund the original shipping cost unless it is due to product defect or incorrect shipment.
Customer Support
If you have any questions about our refund and return policy, please feel free to contact our customer support team:
Email: david@subscoin.com
Phone: 339-400-8322
Address: 7422 BANISTER PASS SAN ANTONIO, TX 78254
Thank you for your support of Subscoin LLC. We look forward to providing you with a satisfying shopping experience!